Right of withdrawal

Right of withdrawal for consumers

A consumer is any natural person who enters into a legal transaction for purposes which, in the main, cannot be attributed to his commercial or independent professional activity.

Information on the right of withdrawal

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the last goods. By way of derogation from the foregoing, in the case of a contract for the regular delivery of goods over a fixed period, the withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the first goods.

To exercise your right of withdrawal, you must send us

top-animal regeneration
Susanne Ehe
Bruckstrasse 25
89616 Rottenacker

E-Mail: welcome@top-tiernahrung.de

inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). To do this, you can use the attached model withdrawal form, which is however not obligatory.

In order to meet the withdrawal deadline, it is sufficient for you to send the communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including delivery costs (with the exception of the supplementary costs arising from the fact that you have chosen a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and not later than fourteen days from the day on which we were informed about your decision to withdraw from this contract. For this reimbursement, we will use the same means of payment as you used for the initial transaction, unless expressly agreed otherwise with you; in no event will you be charged for this reimbursement. We may refuse reimbursement until we have received the goods back or until you have provided evidence of having sent back the goods, whichever is the earliest.

You must return or hand over the goods to us without undue delay and in any event not later than fourteen days from the day on which you inform us about your decision to cancel this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

The direct costs of returning the goods are your responsibility.

You only have to bear any possible loss in value of the goods if this loss in value is due to handling not necessary to check the nature, characteristics and functioning of the goods.

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Reasons for non-existence and early termination of the right of withdrawal:

The right of withdrawal does not exist in the context of distance selling:

In the case of delivery of goods which are not prefabricated and for the manufacture of which the individual choice or determination of the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

In the event of delivery of goods likely to deteriorate rapidly or whose expiry date would be rapidly exceeded.

In the case of delivery of newspapers, journals or magazines, with the exception of subscription contracts.

In the case of delivery of alcoholic beverages, the price of which was agreed upon when the contract was concluded, but which can be delivered no earlier than 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence.

The right of withdrawal in the context of distance selling expires prematurely:

In the case of delivery of sealed goods which cannot be returned for reasons of health protection or hygiene, if their seal has been removed after delivery.

In the case of delivery of goods which, due to their nature, have been inseparably mixed with other goods after delivery.

In the case of delivery of audio or video recordings or computer software in sealed packaging, if the seal has been removed after delivery.

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Withdrawal form

If you wish to withdraw from the contract, please complete this form and return it.

For the attention of:

top-animal regeneration

Susanne Ehe

Bruckstrasse 25

89616 Rottenacker

Fax: +49 (0)7393952469+49. (0) 73 93. 952 469

Email: bienvenue@top-tiernahrung.de

I/we (*) hereby revoke the contract I/we (*) have concluded for the purchase of the following goods (*)/the provision of the following service (*)

Ordered on (*)/received on (*)

Name of consumer(s)

Address of consumer(s)

Signature of the consumer(s) (only in case of communication on paper)

Date

(*) Delete the unnecessary entry.